GenAI Integration Project Manager – 12 Month FTC

Role purpose

To support the delivery of firmwide GenAI in the practices, within the context of legal technology more broadly, which includes responsibilities to identify, test, implement, ensure safe adoption and supervision, drive business and organizational change and value from approved GenAI and legal technology across the Firm.

The role holder will provide comprehensive project management support for the testing, implementation, driving safe adoption, and supervision of GenAI products tailored to lawyer, practice, and sector-specific requirements. They will support the Practice GenAI Integration Lead and Knowledge teams involved in the GenAI Program and work in close collaboration with partners, lawyers, and business professionals to deploy critical GenAI products across the firm markets, practices and sectors. 

As a crucial member of the firm’s GenAI program team, this role is essential in supporting various GenAI demands and simultaneous involvement in various workstreams and projects across different time zones and locations.

Main responsibilities:

• Coordinate testing, evaluation, use case development, the deployment and safe use of GenAI products for legal work, ensuring adherence to policies, governance, and processes 
• Collaborate with Technology teams, workstream leads, and SMEs to pilot and execute projects to ensure project milestones are met within set timelines, budget, and quality criteria. Ensure all workstreams comply with the established project timelines and budget constraints
• Identify and allocate resources, both people and material for successful implementation 
• Collaborate with other project leads to define goals, actions, and success metrics for each workstream. Conduct regular reviews and adapt strategies as necessary to meet the evolving needs of the project
• Conduct thorough risk and issue analysis and management, with a strong focus on the identification, analysis, response, and escalation of key project risks and issues, with a good understanding of risks in a legal context
• Implement proactive stakeholder management strategies, including communications, training and engagement, and tailor deliverables to suit individual audience needs
• Implement a robust communication strategy to keep all parties informed and engaged and foster a collaborative environment that encourages innovation and problem-solving among team members. Utilize internal communications to facilitate change and align project activities with organizational goals
• Ensure continuous monitoring, evaluation and reporting on the effectiveness and return on investment of GenAI implementations, providing feedback and recommendations for improvements
• Develop and manage project deliverables and decisions including charters, scope definition, project plans, resource plans, project schedules, status reports, and project dashboards, ensuring compliance against the agreed project framework, methodologies, and governance of the highest quality and meeting or exceed stakeholder needs and expectations

Travel requirements: None

About the team

Function

The Knowledge function is a Firm-wide team of nearly 300 professionals, including Knowledge Lawyers, Information & Research professionals, and a variety of other functional specialists. The Knowledge function helps the Firm deliver better legal solutions by producing and providing easy access to high-quality, relevant legal information for both lawyers and clients. The focus is on the following areas:

• Content: creating, collecting, and providing access to market-leading precedents, sample documents, practice notes, training materials, and other knowhow for our lawyers and clients, reviewing and updating regularly, to ensure that the content is current and market-leading
• Systems: working with the Technology function to design, develop and build user-friendly and flexible platforms to store knowhow and deliver it intuitively to lawyers and clients, adopting common systems across all offices and practice/industry groups
• Culture: striving to establish Knowledge as a core part of every lawyer's role, engaging actively with all lawyers in the Firm and encouraging them to share their know-how and expertise with colleagues as openly as possible; embracing a "one team" culture within the Firm's Knowledge community ensuring that all team members create and develop high-quality local content while being aligned with our global strategy and approach

You will report to: Director of Knowledge Operations

Your direct reports, if any: N/A

Key relationships:

• Lead Knowledge Lawyers, Knowledge lawyers, and KM Managers
• People involved in the firmwide GenAI Program
• Partners and associates involved in the GenAI Program
• Functional leadership for Knowledge 
• Knowledge Specialists
• Members of the Technology team

About the candidate

Technical skills, qualifications and experience:

• Extensive experience in project management within a consultancy firm, professional services, legal, or IT industry, with a wide range of diverse business and tech enablement projects
• Experience in a legal environment, professional services, and/or knowledge management, ideally from complex matrix organizations is highly desirable
• Experience with AI / GenAI solutions and leading GenAI evaluation and implementation or other legal tech projects is highly desirable 
• Excellent collaboration skills and comfortable with an agile and iterative testing and implementation process that includes accepting and addressing feedback from a diverse stakeholder group 
• Able to prioritize and work to tight deadlines and manage own and others' workload
• Able to work collaboratively in a team-oriented environment, also individually
• Strong problem-solving skills and adaptability to changing priorities
• Strong communication and presenting skills, including the ability to liaise with people across the business at all levels
• Meticulous attention to detail

Personal qualities

These personal qualities represent the shared characteristics of high performers across Baker McKenzie, regardless of job level and location. 

Know-how

• Demonstrates the ability to identify the real issue, and to anticipate requirements and potential consequences; distills a range of possibilities by thinking in a considered, prudent manner
• Has the capacity to take on new ideas and develop knowledge and think holistically about business and address media, analyst, employee, and client audiences
• Able to move through a variety of tasks requiring different approaches, knowledge, and expertise, with the agility of mind and capacity for analysis and synthesis 

Dedication

• Driven by a strong personal sense of integrity and upholds exemplary quality standards
• Prepares thoroughly, takes responsibility, uses initiative, and is self-reliant to ensure work progresses to the fullest extent possible
• Hardworking and diligent with a keen understanding of client demands
• Demonstrates composure when dealing with difficult situations 

Personal Impact

• Uses complex, coordinated influencing/negotiation strategies, adapted to people, organizations, and/or the situation, e.g. networks
• Leverages direct reports to facilitate increased collaboration across the organization
• Builds partnerships based on a common agreement that acknowledges individual differences but creates a new commonality beyond root belief large-scale
• Creates a positive impression at all times; develops relationships through collaboration and reciprocity
• Negotiates to achieve mutually satisfactory outcomes; shows good judgment on when to stand strong and when to compromise 
• Invests in, nurtures, and builds a network of productive relationships

Humanity

• Respectful to others, regardless of their position, and earns the respect of others by being transparent 
• Has care and concern for others and a genuine interest in others as people
• Treats delicate or confidential issues with discretion

Why Join Us?

Baker McKenzie is a truly global law firm. Founded in 1949, we advise many of the world's most dynamic and successful business organisations through our 13,200 people in 74 offices in 45 countries. Yet big does not mean impersonal. We work hard to ensure that everyone knows their role and has the support they need to perform it to the highest standard. Our culture encourages this - how we work, think and behave in a collaborative and fulfilling way.

In London you will be part of a 1,000 person office, which is also our largest office globally. Originally opened in 1961, Baker McKenzie London is well established in the UK as a leading international law firm and is regularly involved in some of the country's most high-profile legal matters. We can offer you the work, pride and experience of being part of a leading law firm but in a local office environment that is hardworking, friendly and supportive.

The strength of the firm and our culture is evidenced by a number of recent awards, including:

• Thomson Reuters (formerly Acritas' Sharplegal) Global Elite Law Firm Brand Index, 2010- 2022 - ranked 1st
• The Times Top 100 Graduate Employers 2021-2022: currently ranked 52nd
• Thomson Reuters ranked the Firm No. 1 for cross-border deals for the last 12 years. More than 70% of our deals are cross-border.
• For the 14th consecutive year, the Firm was ranked first for deals with emerging market involvement, by both number of announced and completed deals.
• Law360 ranked the Firm as one of the 400 Largest US Law Firms in in its annual survey in 2020.
• Identified as one of the Hall of Fame for best law firms for women by Working Mother magazine, 2011-2021.
• Received a a Gold Award in Stonewall's Global Workplace Equality Index of Top Global Employers for LGBTQ+ Inclusion.
• Ranked as one of the Top 20 Employers in the 2023 Social Mobility Employer Index.
• Received Double Certification for earning top marks in the 2022 Corporate Equality Index and Equidad MX of the Human Rights Campaign Foundation.
• Winner of the Europe Mentorship Programme - International Firm award in the Euromoney Women in Business Law Europe Awards 2021
• Winner of the Gender Diversity International Firm, Talent Management International Firm, and Work-Life Balance International Firm awards in the Euromoney Women in Business Law Asia Awards 2021

Have a look at our YouTube channel to find out more about us!

To Apply

Please click on the Apply icon to start the online application process for this role. We will then be in touch with you once we have reviewed your application.

For more information about this position or to discuss any adjustments you may require during the process please contact in confidence, David Roberts, Recruitment Manager, on David.Roberts@bakermckenzie.com

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Commitment to Inclusion, Diversity & Equity

As the first truly global law firm, diversity and inclusion are foundational to our culture and strategic vision. We are a Firm of individuals from across the globe with different backgrounds, ideas, and points of view who collegially work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources, including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, parental status, education, social background and life experience of our people.

Our global strategy is focused on our people, our culture, our clients and the communities where we operate. In 2019 we enacted ambitious new targets related to gender, racial and ethnic diversity at the Firm. These targets are viewed as a floor, not a ceiling, to advancing underrepresented groups, and they are backed by a variety of strategic initiatives aimed at achieving our goals. Our strategic vision is supported in London by six active employee led networks which champion diversity, lead on a number of internal campaigns and deliver a range of activity to celebrate differences in identity, inclusion, and key dates throughout the year including: LGBT+ History Month, International Women's Day, International Trans Day of Visibility, Mental Health Awareness Week, Pride, Black History Month, Social Mobility Week, International Day of Disabled Persons and many more!

Baker McKenzie London has been accredited by Disability Confident, joining over 18,000 organisations that have signed up to help change behaviours and cultures in businesses, networks and communities and reap the benefits of inclusive recruitment practices.